MTN reverses 200% data tariff hike

MTN Nigeria has announced a reversal of its 200 per cent tariff hike on the 15GB data plan after facing widespread backlash from customers, including an industrial action declared by the Nigeria Labour Congress, NLC, against telecommunications operators. The reversal came as Organised Labour called on the Federal Government to sanction the telecommunication operator’s alleged violation of stakeholders’ agreements by announcing a tariff hike, stating that acts of impunity should not be tolerated by MTN in a statement posted on its official X account, yesterday, acknowledged the frustration caused by the sudden price increase and apologized to its subscribers. Recall that on February 11, the telecommunication company increased the price of the 15GB data plan from N4,500 to N6,500, while the 20GB plan rose from N5,500 to N7,500. Larger data plans were affected, with the 1.5TB 90-day package surging from N150,000 to N240,000 and the 600GB 90-day plan rising from N75,000 to N120,000. Additionally, SMS rates increased from N4 to N6 per message. However, following a surge of complaints from customers, the company reversed the price hike and issued a public apology.